Refund Policy

Mohammed Awal, trading as LeadFlows CRM, offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with the email address you used at checkout, or email us at leadflowscrm@gmail.com and we will arrange it for you.

What this covers

• Monthly subscription payments, including the texting plan.
• Message top-up purchases.

Refunds are returned to the original payment method. Once refunded, the related subscription or message allowance ends. You can cancel a subscription at any time; cancelling stops future renewals and access continues until the end of the period you have already paid for.

Questions

Email leadflowscrm@gmail.com and we will respond as quickly as we can. Paddle also handles billing enquiries directly for all orders.